Getting StartedQuickstart

Quickstart Guide

Get up and running with Next Gen Calls in minutes by creating an account, setting up your first AI agent, and making your initial test call.

Prerequisites

Before starting, ensure you have:

  • A valid email address for account creation
  • A phone number for testing calls (use a test number initially)
  • Access to the Next Gen Calls dashboard at https://dashboard.nextgencalls.com

No credit card required for the free trial. Start with the instant demo to experience AI agents immediately.

Sign Up and Create Your Account

Follow these steps to get started in under 2 minutes.

Visit Dashboard

Navigate to https://dashboard.nextgencalls.com and click Sign Up.

Enter Details

Provide your email, create a password, and verify via email link.

Complete Onboarding

Select your industry (e.g., Healthcare, Legal) and business name. Skip advanced options for now.

Configure Your First Smart Receptionist Agent

Set up a basic AI receptionist agent via the dashboard or API.

Create Agent

Go to Agents > New Agent > Select Smart Receptionist.

Basic Settings

Set greeting: "Hello, thanks for calling [Your Business]. How may I help?"

Enable channels: Phone, SMS.

Assign Phone Number

Link your existing number or get a new one from Twilio integration.

path
agents/{agentId}/phonestring
Required

Your provisioned phone number (E.164 format: +15551234567).

Test with a Demo Call

Make a test call to verify setup.

Dial Agent Number

Call the assigned number from your phone.

Interact

Say: "I'd like to book an appointment." Listen to the AI response.

Review Logs

Check Command Center > Logs for conversation transcript.

Success! Your AI agent handled the call. Recordings and insights appear in the unified command center.

Access the Unified Command Center

Monitor and manage all agents from one place.

Unified Command Center dashboard showing agent performance and logs
Unified Command Center dashboard showing agent performance and logs

Next Steps

Explore more features to scale your setup.