Quickstart Guide
Get up and running with Next Gen Calls in minutes by creating an account, setting up your first AI agent, and making your initial test call.
Prerequisites
Before starting, ensure you have:
- A valid email address for account creation
- A phone number for testing calls (use a test number initially)
- Access to the Next Gen Calls dashboard at
https://dashboard.nextgencalls.com
No credit card required for the free trial. Start with the instant demo to experience AI agents immediately.
Sign Up and Create Your Account
Follow these steps to get started in under 2 minutes.
Visit Dashboard
Navigate to https://dashboard.nextgencalls.com and click Sign Up.
Enter Details
Provide your email, create a password, and verify via email link.
Complete Onboarding
Select your industry (e.g., Healthcare, Legal) and business name. Skip advanced options for now.
Configure Your First Smart Receptionist Agent
Set up a basic AI receptionist agent via the dashboard or API.
Create Agent
Go to Agents > New Agent > Select Smart Receptionist.
Basic Settings
Set greeting: "Hello, thanks for calling [Your Business]. How may I help?"
Enable channels: Phone, SMS.
Assign Phone Number
Link your existing number or get a new one from Twilio integration.
Use the API to create programmatically.
curl -X POST https://api.example.com/v1/agents \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"name": "Smart Receptionist",
"type": "receptionist",
"greeting": "Hello, thanks for calling. How may I help?",
"channels": ["phone", "sms"]
}'
const response = await fetch('https://api.example.com/v1/agents', {
method: 'POST',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
},
body: JSON.stringify({
name: 'Smart Receptionist',
type: 'receptionist',
greeting: 'Hello, thanks for calling. How may I help?',
channels: ['phone', 'sms']
})
});
const agent = await response.json();
Your provisioned phone number (E.164 format: +15551234567).
Test with a Demo Call
Make a test call to verify setup.
Dial Agent Number
Call the assigned number from your phone.
Interact
Say: "I'd like to book an appointment." Listen to the AI response.
Review Logs
Check Command Center > Logs for conversation transcript.
Success! Your AI agent handled the call. Recordings and insights appear in the unified command center.
Access the Unified Command Center
Monitor and manage all agents from one place.

Next Steps
Explore more features to scale your setup.
Advanced Agents
Configure Smart Engagement or Commerce agents for outbound and sales.
Integrations
Connect with calendars, CRMs, and webhooks.
Analytics
Review call insights and performance metrics.
24/7 Scaling
Upgrade for unlimited concurrent calls.
- No audio? Check phone number provisioning in Twilio settings.
- Agent silent? Verify
YOUR_API_KEYand agent status in dashboard. - Need help? Visit support or contact via dashboard.
Last updated 2 days ago
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