Changelog
Track the latest updates, new features, and improvements in Next Gen Calls to stay informed about platform enhancements.
Recent Updates
Stay current with Next Gen Calls releases. Check the status page for live incidents and subscribe to updates via email.
New Features
- Added Smart Engagement Agent for proactive outbound calling and follow-ups.
- Introduced multi-channel support: agents now handle phone, SMS, email, and web chat seamlessly.
- New dashboard analytics for call success rates and agent performance metrics.
Improvements
- Enhanced voice recognition accuracy by 20% with updated AI models.
- Faster agent deployment time reduced to under 5 minutes.
Bug Fixes
- Fixed intermittent audio dropouts during long calls.
- Resolved webhook delivery failures on high-volume traffic.
New Features
- Launched Smart Receptionist Agent with 24/7 inbound call handling and appointment booking.
- Integrated calendar syncing with Google Calendar and Microsoft Outlook.
- Custom agent personas for industry-specific responses (e.g., healthcare, real estate).
Bug Fixes
- Corrected transcription errors in noisy environments.
- Patched security vulnerability in API token validation.
Improvements
- UI refresh with dark mode support.
- Reduced latency in real-time transcription by 30%.
New Features
- Core Smart Agents platform launch with unified command center.
- Basic AI call answering and opportunity capture.
- Webhook support for custom integrations.
Breaking Changes
- Updated API endpoints from
/v1/callsto/v2/agents. - Authentication now requires JWT tokens instead of API keys.
Bug Fixes
- Initial stability improvements for high-concurrency calls.
Upgrade Guide
Review Changelog
Scan the updates above for breaking changes affecting your integration.
Update SDK
npm install @nextgencalls/sdk@latest
Or for Python:
pip install nextgen-calls-sdk --upgrade
Test Agents
Deploy a test agent and simulate calls using the demo interface.
Monitor Dashboard
Watch metrics for the first 24 hours post-upgrade.
Upcoming Features
Micro Agents
Specialized agents for niche tasks like event concierge and commerce.
Advanced Analytics
Predictive insights and custom reporting dashboards.
If you use legacy /v1/calls endpoints, migrate to /v2/agents:
// Old
const response = await fetch('https://api.nextgencalls.com/v1/calls', {
method: 'POST',
headers: { 'Authorization': `Bearer ${YOUR_TOKEN}` }
});
// New
const agentResponse = await fetch('https://api.nextgencalls.com/v2/agents', {
method: 'POST',
headers: { 'Authorization': `Bearer ${YOUR_TOKEN}` },
body: JSON.stringify({ agentId: 'receptionist-1' })
});
import requests
# Old
response = requests.post('https://api.nextgencalls.com/v1/calls', headers={
'Authorization': f'Bearer {YOUR_TOKEN}'
})
# New
agent_response = requests.post('https://api.nextgencalls.com/v2/agents', json={
'agentId': 'receptionist-1'
}, headers={'Authorization': f'Bearer {YOUR_TOKEN}'})
This changelog is a starter template. Customize with your actual release notes and integrate with your GitHub releases or CI/CD pipeline.
Last updated 3 days ago
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